Clock Hour Frequently Asked Questions for Participants

What is a clock hour?
How do clock hours work?
I’ve heard about the three hour rule. What is that?
How much do clock hours cost?
I mailed in my registration form and my check was cashed, what happens now?
When will I receive my transcript?
What if I lose my transcript or never receive it in the mail?
What happens if my check bounces for my clock hour payment?
Why do you need my birthdate and gender?
What happens if I change schools or districts?
What if I forget to mail in my registration form?
Why am I receiving an email evaluation from Survey Monkey?
What if I’m a principal or at the top of the salary scale and I don’t really need clock hours?
What if I work for a district that has a contract with the ESD to be the sole provider of clock hours?
Do clock hours equate into credits?
How long do you keep my paperwork?
Facilitator Frequently Asked Questions

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What is a clock hour?

A clock hour is one hour that someone receives instruction. We are not allowed to approve hours for meetings. The program must be delivered in a training format. In person or online are appropriate forms of delivery.

How do clock hours work?

Clock hours are for teachers in the State of Washington who want to earn continuing education. They can use them for salary advancement or to renew their teacher’s certificate. If you are in doubt as to what kind you have, you should contact your Certification Specialist at your ESD. You can also talk to your District’s Human Resources Department for information.

I’ve heard about the three hour rule. What is that?

Per WAC 181-85, if you do not attend a minimum of three hours of a program, you cannot purchase any hours.

How much do clock hours cost?

Our clock hours are on a sliding fee scale. 3-9 hours are $10. 10-19 hours are $20. 20-49 hours are $30. Anything over 50 hours are $50.

I mailed in my registration form and my check was cashed, what happens now?

In August, an official transcript of clock hours taken through CSTP, will be mailed to the address that you provide on your registration form.  Until you receive your official transcript, please hold on to a copy of your clock hour registration form as a receipt/proof of attendance.

When will I receive my transcript?

If you had activity during the current school year, we will automatically mail you a transcript by late-August to the address listed on the last clock hour registration form we processed for you.

What if I lose my transcript or never receive it in the mail?

If you need another transcript, contact Cindy at Cindy@cstp-wa.org. We can provide an unofficial transcript via email for no charge. If you need an official paper copy, there is a $5 fee. Please allow two weeks for processing.

What happens if my check bounces for my clock hour payment?

CSTP has a bounced check fee of $26 plus the original clock hour fee, and will only be accepted in the form of a money order or cashier’s check.

Why do you need my birthdate, gender and maiden name?

Birthdates, gender, and maiden name is used to correctly identify your record and give course credit to the appropriate person.

What happens if I change schools or districts?

Each time we enter your data, we verify the information in your record against what is on your registration form. If something changes, we automatically change it on your record so that we always have the latest information. If you go several years without taking a course that we provide the clock hours for, you are always welcome to contact us to update your information.

What if I forget to mail in my registration form?

We recommend that you return your registration form within 90 days, so that you get your hours added to your transcript in a timely manner for salary advancement and certification renewal.  However, we will hold on to clock hour information up to seven years from the event and will process clock hours within the seven years.  Please note that if clock hour fees have changed since the time of your event, you will be required to pay the current fee schedule for clock hours and/or transcripts.

Why am I receiving an email evaluation from Survey Monkey?

About a month after the training you will receive an email from Survey Monkey containing an electronic evaluation for the course that you took.  We are required to collect evaluations from this training per WAC 181-85-200.  You may receive two reminder emails with the request to complete the survey.

What if I’m a principal or at the top of the salary scale and I don’t really need clock hours?

If you don’t need to buy the hours, then just keep the paperwork for your own personal records to track what trainings you have attended.

What if I work for a district that has a contract with the ESD to be the sole provider of clock hours?

If that is the case, some of the ESDs have a program where you can submit the registration form with a small fee and they will enter the hours earned outside the ESD program on your transcript. Check with your ESD regarding their rules.

Do clock hours equate into credits?

Yes, actually 10 clock hours equals 1 credit. So 150 clock hours equals 15 credits. This is the amount needed by some teachers to renew their certificate every 5 years.

How long do you keep my paperwork?

CSTP is required to keep all clock hour documentation for seven years from the date of the program.

If you have additional questions that were not answered in the frequently asked questions, please contact Cindy Kleinfelter at Cindy@cstp-wa.org.